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Nintex Newbie

Mobile App (No forms available?)

We've been getting just a small amount of users that when trying to access forms on an Android app get a blank forms list  (so far it is about 4 our of 500)

All of the typical troubleshooting doesnt work (uninstall/reinstall, reboot phone, clear cache, log out log in).

We've confirmed the users do 100% have access to the site/library where the form lives.

Anyone seen anything like this or have any other recommendations for troubleshooting?

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Nintex Newbie

Re: Mobile App (No forms available?)

Have you analyzed their android versions?

Have you tried another simple form on another list?

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Nintex Newbie

Re: Mobile App (No forms available?)

I have this experience:

Let's say that I have two users - A and B - in my system.

I create and deploy a form, and it is now available to them on their mobile devices.

I now get a new colleague - user C.

The form is NOT available to him now matter what he does with his mobile device.

I RE-DEPLOY the form, and it is now available to him.

This is a big problem - since I basically have to re-deploy all forms every day, just in case new users have been created in the organization.

Is this observation consistent with what you experience?

Regards

Leif

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Automation Master
Automation Master

Re: Mobile App (No forms available?)

Hi! Just pinging to find out whether you found a solution or still looking for it? If yes (if you found) - can you write here how you achieve that? 

 

Regards,

Tomasz

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