We've been getting just a small amount of users that when trying to access forms on an Android app get a blank forms list (so far it is about 4 our of 500)
All of the typical troubleshooting doesnt work (uninstall/reinstall, reboot phone, clear cache, log out log in).
We've confirmed the users do 100% have access to the site/library where the form lives.
Anyone seen anything like this or have any other recommendations for troubleshooting?
I have this experience:
Let's say that I have two users - A and B - in my system.
I create and deploy a form, and it is now available to them on their mobile devices.
I now get a new colleague - user C.
The form is NOT available to him now matter what he does with his mobile device.
I RE-DEPLOY the form, and it is now available to him.
This is a big problem - since I basically have to re-deploy all forms every day, just in case new users have been created in the organization.
Is this observation consistent with what you experience?