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Have you grant acced to your workflow to the user profile ?
You can do it in following this step :
- Go to site and Content
- Open apps : "Nintex WOrkflow for Office 365"
- Go to Settings -> General
I have not. Didn't even know that was a thing that needed to be done. And when I try to do it, it says my tenant admin has to approve it. I'll shoot this over to our admin team and see if this fixes it. Thanks for the suggesstion @nico.
I just noticed that the description for this authorization says it's needed for "This access is required for workflows to resolve manager references, such as Manager login name."
I'm not looking up any manager references so would this still be needed in this scenario?