Send Reminder Based On User Selection

  • 21 May 2015
  • 1 reply
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Badge +2

Hi,

 

We need to send an reminder based on user selection. Basically there will be a Suspend/Park button on the form. When user clicks on it it will ask for the date till which user wants to suspend i.e. it will send an reminder to user on selected date. If user doesn't do anything on the form i.e. did not look at worklist item and not click any buttons (Approve, reject or suspend) then it should simply just escalate to another user.

 

Any Suggestions?

 

Thanks,

Aditi


1 reply

Badge +4

Hi,

 

You can try all this playing around escalations.

 

If you store the date in data field and pass the date to escalation then the escalation will fire on the given day. You can have second escalation to different person other than the task owner on "Escalation date+1" day.

 

 

Regards

Nathan

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