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utariq2
Nintex Newbie

How to use Form based/Express Approval Assign Task Actions in one Go

Hi,

 

Use case is I'm showing the information captured in previous step of workflow via form need to show in next action where Reviewer A should see the request details in email. Reviewer A should be able to perform below actions:

 

1) Checking the request detail on email and extend approval by directly clicking on URL/Action button (Reject/Approve) via email or by responding to Reject/Approve to email

2) If Reviewer A thinks information needs to be updated he should click on the form link available in the form and edit or add some comments and submit form

 

Means, Reviewer A would have both options available at a time either he directly responds to email Reject/Approve or Reviewer A should click on form link to update/add information/comments.

 

Currently, I'm seeing a limitation i.e. when using Form based action and trying to capture response by directly replying to email (which is required in case of no modifications) then it is not working and saying "Invalid response" 

Or as an alternative, when trying to change task type to Express Approval and trying to embed the form link in Express Approval email, the link is not working rather it's appearing in non readable format. attaching screen shot for reference.

 

Lookign forward how to fix this or is this something we can't use Form based action and Express Approval Action together? 

 

TIAExpress Approval.PNG

 

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