I have a Workflow that Assigns a Task to a user, I can see in the workflow that they have been assigned a Task but they have advised they do not receive the email shown below.
As you are not able to add more than one person to Assign a task. how can I prove that the email has been issued without changing all my workflows to Start a Task Process?
My workflow is already quite complex and I don't want to add any more branches to it to send emails, as the Approval Process is done all via the Assign a task
Any suggestions welcome,
Based on the domain of the email I can see that you are using LazyApproval for this task. If you have the workflow instance that should have sent the email (or if you have the ability to attempt to resend the task email to the user), you can contact Nintex Support to help troubleshoot this as they can use the LazyApproval logs to verify what has occurred in this instance.
Hopefully this helps.