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Add Nintex Workflow and Nintex Forms for Office 365

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I have added Nintex Workflow for Office 365 and Nintex Forms for Office 365. However from past 1 hour, it is still showing we are adding your app.

May i know how much time it takes to add these apps ?

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4 Replies
Automation Master
Automation Master

Re: Add Nintex Workflow and Nintex Forms for Office 365

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Hi Ravi,

It should only take 1 minute or so.

I suggest to cancel and try again.

Regards,

Christophe

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tbeduneau
Nintex Newbie

Re: Add Nintex Workflow and Nintex Forms for Office 365

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Problem vwith NINTEX 365 infrastructure ?

Same here : on feb 3rd,it took 4 hours to add WKF App in a site....

Today it's ok in 1 min on another site.

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Automation Master
Automation Master

Re: Add Nintex Workflow and Nintex Forms for Office 365

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Possibly there was an issue with Nintex O365 services. In such situations, first check the https://status.nintex.com - if everything is fine there but something is not working for you, you can ask the community, wait couple of minutes and if nothing changes, write e-mail to support@nintex.com

 

Regards,

Tomasz

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Nintex Employee
Nintex Employee

Re: Add Nintex Workflow and Nintex Forms for Office 365

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The adding of the apps is something that the Office 365 service takes care of, we have no involvement until you invoke the app by clicking on the tile or in the ribbons.

Most of the time this is instant, but we've heard of cases where it's taken several hours when there has been an issue in the MS Office 365 service. In such cases I would suggest verifying that the issue is occurring on other apps you are installing in the site, and if so raising a ticket with MS via the 365 portal. 

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