Update List Item not updating a text field that already contains text

  • 23 March 2016
  • 5 replies
  • 23 views

Badge +3

Hi all

 

I've got a workflow that checks to see if a Comments field is empty or not. If Yes, the field is updated with text and the workflow continues to run. If No, the field is replaced with certain text and should continue to run, yet it doesn't. It seems to be having a problem with replacing the text in the comments field.

 

Is there something I am missing, perhaps a clear comments step before inserting the comment?

 

I'm working in O365.

Thanks in advance!


5 replies

Badge +9

Hi Scott,

Do you receive an error message?

if not, are you sure, the workflows enters this branch? Add a log if you are not sure.

Regards,

Christophe

Badge +3

Hi Christophe, thank you.

I have now added a log to see what is going on. I will wait for the client to perform another action and check to see what is happening.

Badge +2

Any updates on this?  I'm having the same issue.

Badge +3

Nothing yet, awaiting an item to be modified/created in this list. Unfortunately I cannot test due the items firing off whenever a new item is added.

Badge +6

If you app using versioning, may be you need to extract the element before, modify it and check-in after.

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