matthew_brown
Nintex Newbie

O365 Uninstall app

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Hello,

I am putting this here so that the next person that needs this information can find it:

Recently I tried to uninstall the O365 Workflow and Forms app from a site.  This was not successful and kept displaying a message to "Click here to retry".    Other 3rd party apps would uninstall successfully.

Turns out there was a Preservation Policy applied to the site.  In order to remove the app the Preservation Policy needed to be disabled.  Afterwards the Nintex App could be uninstalled then reinstalled.   Following the reinstall the Preservation Policy could be re-enabled.

It would be nice if Nintex would write their app in such a way that it was compatible with Preservation policies.

~ Matt

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matthew_brown
Nintex Newbie

Re: O365 Uninstall app

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smccnn
Nintex Newbie

Re: O365 Uninstall app

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Had the same problem, also resolved by disabling the Retention Policy.

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kavirana
Nintex Newbie

Re: O365 Uninstall app

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@matthew_brown 

Thanks a lot for this. I came across the same issue and once I disabled the retention policy , I was able to remove the app without an issue., 

 

Regards,

Kavirana

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