srinivasramaraj
Nintex Newbie

Nintex workflow didnt trigger on item creation

We configured nintex workflow to trigger in item creation  in SPO site . It worked fine till yesterday. Today workflows didn't trigger at all. We even tried manually It shows workflow as not started. Still we face the same issue . Please help on this. 

0 Kudos
Reply
9 Replies
christopheraucq
Automation Master
Automation Master

Re: Nintex workflow didnt trigger on item creation

Hi,

Did you try to Publish once again?

Regards,

Christophe

0 Kudos
Reply
srinivasramaraj
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

Hi Christophe, yes we published it couple of times. till yesterday its working fine. we created multiple items on the same list in the yesterdays morning  but the workflow got triggered in the late night and we got mails for the same. It more than half day. we faced same issue today also.  so its taking lot of time to trigger the workflow . Its  abnormal behavior. now its working fine.

0 Kudos
Reply
praios81
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

Did you perform any update to Nintex products or SharePoint? Can you create a new workflow with just an email action and run it for testing purposes? Does it start correctly?

Kind regards,

Enrico

0 Kudos
Reply
srinivasramaraj
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

No ,we didn't perform any update to nintex products, We are using SharePoint Online so, update is not in our scope.  Yes ,we created another workflow but it had the same issue. WF taking time to trigger. We are facing this issue from couple of days.

0 Kudos
Reply
burkslm
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

Can we please see a screenshot of your 'workflow settings' form?

0 Kudos
Reply
Not applicable

Re: Nintex workflow didnt trigger on item creation

I'll be moving this to the ‌ space. I should have done that in the first place. You all should still receive inbox notifications about activity in this thread. Looks like you're making progress. Please carry on!

0 Kudos
Reply
TomaszPoszytek
Automation Master
Automation Master

Re: Nintex workflow didnt trigger on item creation

‌ have you found a solution for your problem?

Regards,

Tomasz

0 Kudos
Reply
srinivasramaraj
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

Hi Tomasz, We didnt find any solution but however we are not facing this issue now. Workflow is triggering on item creation as expected.

0 Kudos
Reply
Warwick
Nintex Newbie

Re: Nintex workflow didnt trigger on item creation

When you clicked through to the "Not Started" workflow what message was the i (information) message giving you?

Sounds more like there may have been issues with the back-end workflow service in your tenant, especially if it came good after a few days.

0 Kudos
Reply