StaceyLee
Scholar

List Lookup Problem

Hi, 

 

I am having trouble with list lookup controls working correctly in one of my forms. 

 

Is there a limit on how many list lookups you can use in one form?

 

the problem I am having is when the user (on a Samsung Tablet) tries to search and select an item from the list lookup the field itself doesn't populate. If they scroll through the list however it does. 

 

I am using the list lookup within a repeating section. 

 

When users complete the form on a laptop/PC they dont have this issue. 

 

They are completing the form via SharePoint and not the Nintex app. 

 

Any help is much appreciated. 

 

Thanks

 

0 Kudos
Reply
4 Replies
nico
Explorer

Re: List Lookup Problem

There is a current limitation with the List Lookup control in the new responsive forms.

This control is not supported on Nintex mobile

That why you have no problem with a PC and problem with Mobil app (tablette, mobile ect...)

https://community.nintex.com/t5/Responsive-Forms/New-Resposonsive-Office365-Current-limitations/td-p...

 

0 Kudos
Reply
EuanGamble
Nintex Employee
Nintex Employee

Re: List Lookup Problem

Hi @StaceyLee,

 

So the user cannot select an item from a List Lookup only when on a Samsung Tablet using the web browser (Not Nintex Mobile)?

 

We may need to investigate further. Can you raise a support ticket so the team can get the exact details and see if they can replicate?

 

Cheers,

Euan

0 Kudos
Reply
StaceyLee
Scholar

Re: List Lookup Problem

Hi, I think Synerg our developer have raised this support ticket on our behalf. Can you confirm?

The issue is that if the scroll the list lookup on a Samsung tablet they can select the item and the item populates the field but if they search the list lookup then select the item it doesnt populate in the field at all.

Thanks
0 Kudos
Reply
EuanGamble
Nintex Employee
Nintex Employee

Re: List Lookup Problem

Hi @StaceyLee,

 

I cannot see a support case. If this is an issue, please raise a case in Nintex Customer Central.

 

Cheers,

Euan

0 Kudos
Reply