rockroll
Nintex Newbie

Issues with Docusign and retrieving envelope status

I am at my wits end on what to do. I am working on a workflow with DocuSign action. I can use the Docusign Send Document action but as soon as it gets to Retrieve envelope status. It stops. I've tried many different configurations and I also strictly went by what was prescribed in the tutorial. The workflow always stalls and retrieving the envelope status. I have admin priviledges. I have attached screenshots. Any suggestions are greatly appreciated. I've been stuck for 3 days 😞

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