Solved

Custom includes not being loaded

  • 20 November 2017
  • 1 reply
  • 12 views

Userlevel 7
Badge +17

Hi all!

 

I have a wired problem. I am using custom includes, both for CSS and JS in my Nintex Form. I tested it under three browsers: Chrome, IE11 and Edge, using three different accounts and two different computers. The form works just fine.

However my client has a problem - no custom includes are loaded on his side. There are no errors in the console too.

I have moved the files from the "Site Assets" library to a custom one. I checked that it doesn't require checking in the content. What is even more interesting is the fact, that the images from that library are loaded on the form just fine. 

 

Anyway on a specific client's computer these two includes are still not being included... 

 

I saw people post similar questions but they all ended in simple solutions. None of them worked for me so far. 

 

Anyone faced similar issue? Does anyone know a solution?

 

Regards, Tomasz 

icon

Best answer by TomaszPoszytek 11 December 2017, 23:51

View original

1 reply

Userlevel 7
Badge +17

It seems this was just an issue related to the Internet Explorer settings. It was blocking those files from being loaded. When tenant URL was added to the trusted sites it all started working again.

Regards, Tomasz

Reply