eveN
Design Dabbler

Can't open Nintex Forms on Office 365 / SharePoint Online

Hi Community / Support-Team,

sometimes when I try to open a Nintex form from my sharepoint-list (the nintex-form shows the document metadata) I receive this screen in Google Chrome and nothing happens:

2020-01-08 14_37_06-Nintex Forms for Office 365.jpg

 

As you can see, an error is shown @ chrome console.

If I try later again, it works most of the time. What is the problem here? Any suggestions?

(Nintex Forms for Office 365, App VersionNFO 2.0.1.1)

Thank you!

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2 Replies
SimonMuntz
Nintex Employee
Nintex Employee

Re: Can't open Nintex Forms on Office 365 / SharePoint Online

Hi,

Try Updating to the latest build of chrome Version 79.0.3945.117 (Official Build) (64-bit) as only the latest build is supported.
https://help.nintex.com/en-US/o365/#o365/O365General/Supportedbrowsers.htm
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eveN
Design Dabbler

Re: Can't open Nintex Forms on Office 365 / SharePoint Online

Hello Lewis,
thanks for your answer! I don't understand the relation between this nintex forms error and the microsoft support team?! Could you please give me more details? Is this bug a O365 bug? It happens only sometimes, most of the time I can open the nintex form without problems.

Regards
Marc
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