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Nintex Newbie

Form iframe not appearing properly

First-time poster here. We have a Nintex form on https://www.constructiverenovations.com/vendor-application/ which, until recently (although I don't know exactly when), was working fine. This is a WordPress-based site and the embed code is in a simple HTML widget in the Elementor page editor. The iframe now won't assume its normal full height and, instead, cuts off after only about 160 pixels. I have tested the same code with other pages in the test version of the site and get the same bad result; yet, the embed code works fine within a plain-vanilla HTML page (i.e., outside the WordPress setup). We've made no CSS or other changes that would account for this disparity. Would greatly appreciate any help on this.

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Nintex Employee
Nintex Employee

Re: Form iframe not appearing properly

@bwray_fayfin Have you tried playing around with the height of the iframe and potentially setting a pixel amount rather than just a percentage. I am not aware of any changes that should of caused this issue.

 

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Nintex Newbie

Re: Form iframe not appearing properly

@leighburke Thanks! Did try that, but this is a multi-page form with differing heights based on received responses. It now appears this is a known WordPress glitch (see https://stackoverflow.com/questions/20793122/iframe-height-not-working-on-wordpress-page) and I'll be trying to address it with the code suggested therein.

Update: It didn't work. :( Also, for what it's worth: Chrome DevTools console reports the following error from the Nintex script:

Uncaught TypeError: Cannot read property 'toString' of null

...about this line:

var ntxContainer = document.getElementById(ntxFormId.toString());

Now, this may have been that way for a long time and I don't think it's related; but am just noting it. 

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