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Workflow Hero

Adobe Sign Templates Not Showing

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Hello, 

I just signed up for an Adobe Sign trial account to test out the functionality in Nintex. After setting up the Adobe Sign connector in Nintex Workflow Cloud, creating the Adobe Sign library template, and adding the "Get signature" action to my workflow, the custom library template that I created is not showing up. The only options that I am presented are default I-9 and W4 forms. Does anyone have experience with the Adobe Sign action? Thanks for the help!

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Workflow Hero

Re: Adobe Sign Templates Not Showing

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Problem resolved itself. I am not sure if it had something to do with my Adobe account being new or what but the "fix" for this issue seems to be:

  • Create Adobe Sign account
  • Create custom templates
  • Wait ~24 hours
  • Create Nintex Workflow Cloud connection to Adobe Sign

Once you see the first custom template, you can create new templates and they show up almost immediately in the Nintex Workflow once you refresh.

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