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Run If True Problems

3 years ago
3 July 2020
4 replies
83 views

StaceyLee
6 replies

Hi,

Nintex novice here - hoping someone may be able to help.

I have a questionnaire form setup with various answers.

I have a hidden boolean group which based on answer would populate.

ie. If Single Choice Contracts Manager drop down = Mr Smith then the Boolean for Mr Smith is true then within the workflow I have several run if true actions saying if Mr Smith boolean is true then email mrsmith@work.com Or if Mr Green, Mr Green is true and email mrgreen@work.com and so on. There is about 6 options in total.

The whole thing works perfect if I keep the boolean group visible but as soon as I hide it from the published form view the workflow no longer sends the email to the Contracts Manager.

Does anyone know where I am going wrong?

Any help would be appreciated.

Thanks

Stacey

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Best answer by butlerj 6 July 2020, 15:47

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4 replies

Anybody?? 🙂

Userlevel 5

+19

butlerj
Nintex Employee
262 replies
3 years ago
6 July 2020
Answer

@StaceyLee instead of using a hidden boolean group on your form, I would suggest using Form variables instead using the ifElse runtime function. These can still be accessed as Start Event variables within your workflow, and will calculate regardless of hidden fields:

Example Rule:

ifElse([Form].[Name Selection]=="Jonathan","jonathan.butler@nintex.com",(ifElse([Form].[Name Selection] == "Ford","ford.burton@nintex.com", ifElse([Form].[Name Selection]=="Brent","brent.read@nintex.com",""))))

I would also suggest maybe using a 'Branch by value' action within your workflow instead of nested conditional statements, as it might make your workflow a little easier to manage: