Duplicate Instances

  • 16 August 2022
  • 5 replies
  • 16 views

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My workflow is all of a sudden creating duplicate instances. Any reason this would occur?


5 replies

Userlevel 6
Badge +16

Hi @AutomationPerso 


 


Can you elaborate further?


Is this for all your workflows or a single workflow?


What is the Start Event type?


Are you using NWC API to trigger instances?


 


I suspect that you have may have configured multiple events to trigger a workflow. e.g. Run workflow when SP List items is created or updated.

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Only 1 workflow, starts from a NWC form

Userlevel 6
Badge +16

Anything to do with this issue?


 



https://community.nintex.com/t5/Technical-Issues/Multiple-workflow-instances-triggered-on-Nintex-Workflow-Cloud/ta-p/120958


 

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What does it mean by" are interacting with the same record type"? I have multiple workflows but they start from different forms.

Userlevel 6
Badge +16

My understanding of "are interacting with the same record type" means either a cloud storage items (OneDrive, Box, Google Drive) or a record row (SQL record or SP List Item).


 


I have experienced a workflow being triggered multiple times when SP List Item is updated. (On Nintex Workflow 0365 because I forgot to specify the conditions).


 


Your case is most unusual. A single form (Start Event) which triggers duplicate instances.


I suggest that you raise a ticket with Nintex Support.

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