harfmt
Contributor

Assign a NWC task to an external user

Is it possible to assign a task to an external user? We can turn off assignee authentication, so I would have thought I could make the task form available to external users similar to the start form. I'm not able to assign to an external email address. 

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leighburke
Nintex Employee
Nintex Employee

Re: Assign a NWC task to an external user

@harfmt You should be able to, it will try and search your users first and then if the user doesn't exist you can just enter to add by email like below.

 

leighburke_0-1629071980108.png

 

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harfmt
Contributor

Re: Assign a NWC task to an external user

Hi @leighburke 

The action remains incomplete with an external email:

harfmt_0-1629075941842.png

 

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leighburke
Nintex Employee
Nintex Employee

Re: Assign a NWC task to an external user

@harfmt Did you click enter next to the email to confirm selection, it looks like that has not been added as a assignee. I am unable to replicate the error, so if you are still having issues I would raise with support(support@nintex.com).

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harfmt
Contributor

Re: Assign a NWC task to an external user

Sorry @leighburke you are correct. I thought I had pressed enter. 

The next issue is that the external user receives a login request when trying to access the task form. 

harfmt_0-1629078535343.png 

 

Sign in options

harfmt_1-1629078593792.png

 

 

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harfmt
Contributor

Re: Assign a NWC task to an external user

Just an update that the configuration worked fine. I was clicking on a link from a previously actioned task which was when it asked for a login. 

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