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Nintex Newbie

Getting Error while connecting Nintex RPA to outlook

We are getting Error 5 message for send and receive. We followed the instructions per link (https://community.nintex.com/t5/Technical-Issues/Email-Error-5/ta-p/98617). Unable to resolve the issue. No anti-virus, SMTP server allows the foxtrot desktop and the email is whitelisted. We restarted the services.

From Outlook client, we are able to send and receive using the same configuration. We added Credentials to RPA and tried different email accounts (company domain and gmail).

Please provide further troubleshooting directions.

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2 Replies
Nintex Newbie

Re: Getting Error while connecting Nintex RPA to outlook

Can anyone help?

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Nintex Employee
Nintex Employee

Re: Getting Error while connecting Nintex RPA to outlook

Have you been able to engage your IT subject matter experts to look into potential cause in your network configuration?

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