Removing a reference number


We added a "reference no." to a process but then decided against having it.  However, we deleted the reference but it's still showing (prefixing) in the process title?  Does anyone know how to fix this issue? Thanks in advance for any assistance.


2 replies

Hi :-)


You might need to publish the changed processes.  I find a lot of changes don't apply until you re-pubish.  Also, don't forget that there is a field for reference number - make sure there's nothing in there either.

Thank you! Ref# area was cleared so I think it will be the need to "publish" that will fix 🙂

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