Solved

Admin tab - Roles & Responsibilies page


As a promaster we have noticed over the last few weeks that when you go in to this page the hover function of the 'Users' column does not show the user names and the 'Edit' function in the right-handside column does not work when you click on it. See attached.

However, once you refresh this page it then works as expected. We have tried this in Chrome and Edge browsers but have the same response. Must be refreshed first.

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Best answer by ChristinaRMF 14 March 2022, 20:33

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Userlevel 3
Badge +8

I'm also seeing this behaviour - in both Chrome and current version MS Edge.

Userlevel 5
Badge +20

@Nintex_Sam Could you please assist here?

Userlevel 5
Badge +14

@ChristinaRMF and @Noala - 


 


Is this still an issue within your Promapp systems?  I'm unable to re-create the issue on my end in either Chrome or Edge.  Have you tried working with your organization's Promaster to contact Nintex Support to help determine if this is a Promapp issue or a browser issue?


 


-Sam

Thanks Sam. I've checked with the other Promaster and it is working today. We will contact Nintex Support if it happens again. @Noala has it resolved for you?

Userlevel 3
Badge +8

Thanks Sam


I experienced the issue yesterday (Monday, I'm in Australia), but appears to be resolved today.


 


Thanks 🙂

Userlevel 3
Badge +8

Yep all good today (I'm the Promaster for our org).


 


Thanks.

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