Unable to complete App Activation
kbt143243
PRODUCTK2 Five 5.0
K2 blackpearl 4.7
BASED ONK2 blackpearl 4.7
TAGSK2 for SharePoint (WSS)
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
Issue
You are unable to complete the App Activation and a warning message appears."Warning: Different K2 Server Found"
Symptoms
The SharePoint site has already been integrated with a different K2 server. For more information, please refer to the following KB on Integrating K2 for SharePoint with Multiple K2 Servers.Troubleshooting Steps
There are still references pointing to the previous K2 server. You may check the K2 Settings list for any fields which continue to point to the old server:https://[SharePoint Site URL]/lists/K2%20Settings
eg. https://portal.denallix.com/sites/Finance/K2%20Settings
eg. https://portal.denallix.com/sites/Finance/K2%20Settings
To resolve this, update the fields as necessary then re-run the App Activation.
