This error appears multiple times in HostServer Logs: "Failed to resolve user 'i:0i.t|00000003-0000-0ff1-ce00-000000000000|app@sharepoint' on SharePoint site"

  • 15 February 2022
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This error appears multiple times in HostServer Logs: "Failed to resolve user 'i:0i.t|00000003-0000-0ff1-ce00-000000000000|app@sharepoint' on SharePoint site"

kbt145135

PRODUCT
K2 Five
BASED ON
K2 Five (all)
TAGS
K2 for SharePoint (WSS)
SharePoint
Support
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When viewing your HostServer logs the following error may appear many times when accessing your Sharepoint site:

 

"Failed to resolve user 'i:0i.t|00000003-0000-0ff1-ce00-000000000000|app@sharepoint' on SharePoint site”.

Symptoms

If you're seeing this error, it will appear many times in your HostServer Logs when accessing/using SharePoint.

Troubleshooting Steps

To resolve this error, make the following changes to the "...Host ServerBinK2HostServer.exe.config" file by performing the following steps:
 

Part 1
Make sure this is between the <configSections> and </configSections> tags:

 

<section name="sourcecode.sharepoint.groupProvider" type="SourceCode.Security.Providers.SharePoint.GroupProviderConfigurationExclusionSection, SourceCode.Security.Providers.SharePoint, Version=4.0.0.0, Culture=neutral" />


Part 2
Add the user ( i:0i.t|00000003-0000-0ff1-ce00-000000000000|app@sharepoint ) to be excluded in the tags below(bob is an example):

<sourcecode.sharepoint.groupProvider>

<exclusions>

<add name="i:0i.t|00000003-0000-0ff1-ce00-000000000000|app@sharepoint" />

</exclusions>

</sourcecode.sharepoint.groupProvider>

 

 
 

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