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Latest Articles

Drawloop - Email Merge fields not populating on a Salesforce Email Template

QuestionWhy are Email Merge fields not populating on a Salesforce Email Template? AnswerSalesforce Email Merge fields will only populate if there is a Contact Specified. Salesforce EmailIfunable to s...

In Best Practices
  • Views 11
  • Replies 0

NWC SQL Connector IP Addresses To Whitelist

TopicTo run workflows that connect to SQL databases or related systems, firewall rules require configuration to allow traffic from potential source IP addresses for these workflows. If firewall rules ...

In How To's
  • Views 14
  • Replies 0

Drawloop - Flow Preview DocGen Screen not displaying

IssueWhen Running a Lightning Flow, the Screen Component for Preview DocGen is not Displaying.Example: ResolutionNavigate to:1. Salesforce Setup >2. Quick Find > "Session Settings" >3. Click...

In Technical Issues
  • Views 19
  • Replies 0

RPA scripts will not run on minimized RDP session

IssueRPA will not run scripts properly if ran in an remote desktop session and that session is minimized or disconnected from. ResolutionMicrosoft Windows includes an application called Remote Deskto...

In Technical Issues
  • Views 15
  • Replies 0

Drawloop - Error: "Insufficient Privileges" in Document Queue

IssueIn the DocGen Queue, when openingor mergingfiles which were created by another user, the following error might occur:"Insufficient privileges."** This occurs because when a queue folder Id is not...

In Technical Issues
  • Views 11
  • Replies 0
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