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Latest Articles

Allowing Users to see Unpublished Processes in Promapp

TopicHow do I allow users to see Unpublished Processes within Promapp? InstructionsThe only way to allow a user to see an Unpublished Process within Promapp is to share a Minimode link to the Unpubli...

In How To's
  • Views 2
  • Replies 0

Contact Support Live Chat box is covering the Process Save button

IssueTheChat with Supportbox is covering the Save buttons on a Process ResolutionTurn the live chat box off by selecting the speech bubble icon at the top right hand side of the screen. If you wish t...

In Technical Issues
  • Views 2
  • Replies 0

Promapp pages are showing with areas blocked out

IssueThe Promapp pages are showing with areas blocked out an example is below: ResolutionClear Browser cache and Browser historyLog out of Promapp and close BrowserRestart Browser and Log back into P...

In Technical Issues
  • Views 2
  • Replies 0

Associating documents to an additional Document Group in bulk

TopicHow can I associate Documents to a Group in bulk? InstructionsGo to the Document Library by selecting Documentsfrom the main menuSelect theBulk Associate Groupoption from the cog wheel menuSelec...

In How To's
  • Views 2
  • Replies 0

Contact Support live chat is not opening in Promapp

IssueTheContact Supportlive chat window does not open after theLoading message goes away ResolutionThere is a slight pause while it gathers information from your Promapp session to help our support a...

In Technical Issues
  • Views 4
  • Replies 0
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