ume5hv
Nintex Newbie

unable to find AD Users in K2 Management (blackpearl)

Hi,

K2 AD User smartobject shows all users however, while adding users to role the user search return no records.

Similarly when redirecting worklist the user search list returns no records.

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ajo
Nintex Newbie

Re: unable to find AD Users in K2 Management (blackpearl)

Hi there,

Would you happen to have multiple domains configured? If you do, kindly check whether all are reachable from the K2 server while connecting as your K2 service account. You may use the AD Explorer Tool to test and confirm.

Even if there is only domain that fails to establish a connection, it is possible that you will not be able to see users when you search for them.

Hope this helps!

 

 

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ume5hv
Nintex Newbie

Re: unable to find AD Users in K2 Management (blackpearl)

Hi Ajo,

Thanks for your reply.

Yes, have 2 domains configured out of which 1st is the default and able to see users.

However, if I modify any domain below message is shown.

“The ADConnectionString must be modified in the K2 Workspace web.config to reflect the changes made to the domains.”

Not sure on the web.config path.

Appreciate your help!

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ajo
Nintex Newbie

Re: unable to find AD Users in K2 Management (blackpearl)

Hello,

The typical location of the K2 Workspace site web.config is C:\Program Files\K2 blackpearl\Workspace\Site.

You may refer to the following documentation to see which section you would need to modify:
https://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Configure/Add_Multi_AD_Domains.htm (Under Modifying the Workspace Web Site).

 

Hope this helps!

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