Madhusudan01
Novice

Unauthorized smartobject access 64007

Hi 

 

I am facing unauthorised smartobject access error on one SmartForm.

In exception log I can see below message, kindly advice.

 

IdentityService","64007","IdentityServiceError","IdentityService.ProviderCacheIdentity:RoleProvider.GetUser","64007 Provider did not return a result for K2:UserName

 

I cheked in URM Service and in Identity table Username is exist and is active.

Also, this error is appearing only in IE.

 

Thanks

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2 Replies
tedboeckman
Apprentice

Re: Unauthorized smartobject access 64007

If these are preventing submitting or retrieval of data, submit a support ticket and we can get to the bottom of the issue if they are just errors in the log file this error can usually be safely ignored if this account is disabled in AD.

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Madhusudan01
Novice

Re: Unauthorized smartobject access 64007

Hello,

 

Thanks for input.

Yes, it is preventing to load data on Smartform and user is not disabled.

I will check for responsible person who can raise a support ticket.

 

Thanks

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