Hello,
we are getting the Execution timeout error when we try to refresh the Workflow Reporting Service instance within the Smartobjects Tester:
We tried to set the commandtimeout key value in the K2HostServer configuration file to 60000, but that didn't help:
<appSettings>
<add key="commandtimeout" value="60000" />
...
</appSettings>
Because of this error we can't create and view process reports or go to the process overview page in the K2 workspace. Our K2 version is 4.6.11.
Detailed error log:
"91429372","20*personal details removed*:37:58","Error","SmartObjects","10520","DatabaseError","SourceCode.SmartObjects.Runtime.SmartObjectManagementServer [RefreshServiceInstance([ef7310e5-b14f-464d-b0f3-a37d6c367620])]","10520 SmartObject Runtime.Management Database Error: 'Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
'","anonymous","0.0.0.0","IADEV7:C:Program Files (x86)K2 blackpearlHost ServerBin","91429372","bf6b626bb6144d3593619bb5cbfc273e",""
"91429374","20*personal details removed*:37:58","Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","2025 Error Marshalling SourceCode.SmartObjects.Runtime.SmartObjectManagementServer.RefreshServiceInstance, Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
InnerException: The wait operation timed out","","","IADEV7:C:Program Files (x86)K2 blackpearlHost ServerBin","91429374","98d40dbd4afa4d218b227aab205d1216",""
"91429375","20*personal details removed*:37:58","Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Services.TCPClientSocket.InternalMarshal","2025 Error Marshalling SourceCode.SmartObjects.Runtime.SmartObjectManagementServer.RefreshServiceInstance, Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.","system","fe80::3d2f:64ef:f3fe:d5ba%11","IADEV7:C:Program Files (x86)K2 blackpearlHost ServerBin","91429375","87e2238f76d64c7b89411408d86db25f",""
"91429376","20*personal details removed*:37:58","Error","Communication","8060","ProcessPacketError","SourceCode.Hosting.Server.Services.TCPClientSocket.ProcessMessage","8060 ProcessPacket Error, Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.","system","fe80::3d2f:64ef:f3fe:d5ba%11","IADEV7:C:Program Files (x86)K2 blackpearlHost ServerBin","91429376","397e10226ae049a9ace2ce65e3c11c28",""
Greetings,
V
