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Save as PDF not show full page

  • 11 September 2018
  • 3 replies
  • 26 views
N

Hello,

I have problem about Save as PDF  control on Form K2

when i click for print it not show full page (it have space right paper)

i setting size is A4 portrait

and Form width 100%

13225i10AC05770F6F7371.png

 

Thank you

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Best answer by numpeung 19 September 2018, 04:34

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3 replies

J

Hi numpeung,


 


Have you tried testing if the behaviour is the same in different browsers, for example IE and chrome? 


You can have a look at the following Considerations when using the Save as PDF control:


https://help.k2.com/onlinehelp/k2smartforms/userguide/4.7/default.htm#PDF_Control.html%3FTocPath%3DK2%2520Designer%7CControls%7CSave%2520As%2520PDF%2520control%7C_____0


 


Hope this helps


 


Regards


JacoH


 

L

Hi Numpenung,


 


Print Preview/Printing in Internet Explorer has missing pages for forms/views which span more than two pages. It happens when view or form contains elements/controls causing view to span beyond 2 pages, and in this scenario Print Preview/Printing in IE does not show anything else after the second page. The same functionality works fine in Google Chrome.


 


Please see the link below:


http://community.k2.com/t5/K2-blackpearl-Articles/IE-missing-pages-when-printing-to-PDF/ta-p/92780


 


Kind Regards


Luyanda


 


NOTE: K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

N

I try to resetiiss and RestartService

and now can show full page

 

Thank you so much

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