+3
Hello,
I'm trying to create a PDF file in the workflow by using the PDF converter tool and sending the URL of the form. I'm having some trouble with the conversion because if I set a low conversion delay the data that should be on the form isn't completely generated and if I set it above 60 the smartobject returns a "webkit timeout" error.
Is there any way to fix this?
+16
Hi,
In the Hostserver.config file, [SystemDrive]:K2 blackpearlHost ServerBinK2HostServer.exe.Config , please add the following:
<add key="Sourcecode.SmartObjects.Services.PDFConverter.NavigationTimeout" value="120" />
Then Restart K2 service
wish this helps
+3
Thank you so much! I'll try it :)
+3
It still returns an error: Conversion failed: Webkit navigation timeout. :(
+16
Hi,
I have updated the key that should be added to the K2HostServer.exe.Config file, there was a space at the beginning of the key value which could cause it to be ignored.
Regards,
Mustafa
any solution to this issue
Hello
I would suggest reviewing the following article if you are still experiencing this issue: https://help.k2.com/kb001626.aspx
Regards,
Michelle
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