Event Notification is not working

I checked the configuration of this file, and It  is pointing to the right SMTP server which I already use it in Email event in k2 process.

Any other suggestion.

I checked SourceCode.EventBus.Server.config and I found that sendmailfrom key value is setup to a user email rather that service account email.

another suggestion.

Notifications utilize Eventbus/MSMQ where the normal Email Event uses SMTP. If you run the K2 Server in Console mode, do you see any Eventbus/MSMQ errors coming through? Also check the application logs.

HTH

Vernon

With respect to Eventbus/MSMQ ,  I have story with this server as below:

• 
  
• There are conflicting in server name in the server itself and in the active directory as below description:
  
  
  • 
    
  • In Server Property screen : server name is client-correspondence
    
  • In server Manager screen : server name is client-corresponde
    
  • In active directory: server name is client-corresponde
    
  • In Creating new Message Queue Screen: server name is client-corresponde
    
  
  
  
• Whence I installed and configure K2, I noticed that k2 cannot create entries in MSMQ folder and the reason was K2 trying to access MSMQ using client-correspondence , so I manually edit SourceCode.EventBus.Server.config file as below:
  
  
  • 
    
  • change <msmqpath> key value from client-correspondence to  client-corresponde
    
    
  • change <msmqerrorpath> key value from client-correspondence to  client-corresponde
    
  
  
  

Do you think that this is make issue with Event Notification.

It is possible…so if I understand correctly with the initial setup of K2 you had error messages where the public queue could not be created. Have you tried changing it to use private queues?

SourceCode.EventBus.Server.config

Hostserverin

<msmqpath>K2GREENPrivate$EventBus</msmqpath>

<msmqerrorpath> K2GREENPrivate$EventBus<msmqerrorpath>

 SourceCode.EventBus.ClientRecorder.dll.config

                                <msmqpath> K2GREENPrivate$EventBus </msmqpath>

REGISTRY

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftParameters

Workgroup, 1

HTH

Vernon

Thanks friends,

I resolve it. I found another <msmqpath> key on SourceCode.EventBus.ClientRecorder.dll.config which create MSMQ entries in client-correspondenceEventBus and replace it with client-correspondeEventBus . then I restarted K2 service and i got emails from Event Notification.