File Attachment Control

  • 11 June 2018
  • 3 replies
  • 39 views

Hi,

 

I have a SO with datatype memo. I was able to attach the file and save it. But unable to download the attached file in IE and Chrome.

Please guide me. 

 

Thanks.


3 replies

Hi 


 


Have you tried using 'file' as your data type instead of memo?


 


Regards


Thabiso Ngobese


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member

Thank you for responding to my issue.

 

If I change the datatype to File in the SO it works for the new records. But how do I retrieve or view the previously attached files.

 

Thanks,

Suni

 

 

Userlevel 4
Badge +13

Hi Suni,


 


As those existing files were not correctly saved as Base 64 encoded string format in the K2 DB, but rather '<collection%', you will not be able to open them. My suggestion is to re-upload the files through the attachment control.

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