I am ready to promote the IT Service Request SmartStarter from the DEV environment to our TEST environment. Can I simply migrate the K2 system tables using Database scripts, OR do I have to run the SmartStarter install for the IT Service Request on the TEST environment as a prereq?
Also, is it best practice to move the tables from the K2 database to the LOB database? Then, modify the SmartBox Service instance to point to the LOB database?
Please keep in mind when move/migrating the database, there are certain steps that’s needs to be followed, see link:
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