Change SMTP in K2Five Connection Failed

  • 28 January 2019
  • 1 reply
  • 55 views
T

Hi all

I want to changing a new SMTP server. And now i testing a "telnet" is success!.

But when i test in "K2 Setup Manager" in same SMTP Server name it False!.

How i can fix.

 

And i test sent email by k2 workflow. I received email it have 

" smtp.mailfrom=*personal details removed* " 

and  Received: from mail.oldSMTP.com (mail02.oldSMTP.com. [xxx.xx.xx.xxx]) 

and Message ID : <6193e1*personal details removed*b*personal details removed*....@XXX.oldSMTP.com>

 

how i can fix all return to newSMTP.

 

Thanks.

1 reply

L
Userlevel 4
Badge +13

Hi,


 


If email can be sent out successful using telnet, you may ignore the failed test shown on the K2 setup manager. You will need to update the following configuration within K2 to your new SMTP server: 


1. 'Mail Server' environment library field


2. SMTP Connection Strings

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