Hi
I have a problem , I can't access K2 Designer
show error that below picture How to fix? please advice me
Thank you
Hi Numpeung,
You could apply some fix packs and cumulative updates and test to see if the error still exist, please see link for
Fix packs and updates: https://help.k2.com/kb002611
Fix packs and updates: https://help.k2.com/kb002611
- If the fix packs and updates don’t resolve the issue please do the following, see below:
Re-run the configuration analysis to see what the issue could be, it could be some dependencies missing that needs to be installed. - You could uninstall the K2 Blackpearl and re-install, possibly some files and folders could be missing from the C:Program Files K2 Blackpearl K2 Designer site Directory (Do NOT do this for the production environment but test environment as we avoiding to mess up the live/production environment.)
Kind Regards
Luyanda
Please Note: K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.
+9
Check to see if there are any duplicate entries in K2 Claim tables.
[K2].[Identity].[ClaimAudience]
[K2].[Identity].[ClaimIssuer]
[K2].[Identity].[ClaimRealm]
[K2].[Identity].[ClaimRealmIssuer]
[K2].[Identity].[ClaimTypeMap]
[K2].[Identity].[ClaimTypeMapping]
+8
Hi numpeung,
If you find duplicates in your Identity claims table as Nik mentioned, the best place to remove them would be:
K2 Management > Authentication > Claims > Realms
https://[K2 Site]/Management/#Authentication/Claims/Realms
Hope this helps
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