Can't activate K2 on a SharePoint 2013 site


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I'm struggling to activate the K2 app on a SharePoint 2013 site.  When I "Manage App Activations" from the SharePoint App Catalog, the subsite is activating successfully, but the parent site remains in "to activate" status on every attempt.  (See attached image.)

 

What can I do from here to activate the app?  Any clues?


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3 replies

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Hello,

 

have you checked the permission for this parent site?

Does Parent and Child Site have the same permissions?

 

Alex

Badge +5

Another thing what you can test is, that you navigate to the following site (<siteCollUrl>/Lists/K2 Settings) and delete the Solution_Designers and Solution_Participants.

This solved the problem on my side.

 

Kind Regards

Alexander

This link helped me

 

https://help.k2.com/support-services/kbt130876

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