Mahjooob
Rookie

email event on the workflow, the email is throw error

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Hi,

 

I'm on k2 5.1, and I have an issue with the email event on the workflow, the email is throw error

 

 

6073iB906326C27B645EA.jpg

 

 

note the normal mail that sends from the workflow activity is okay.

 

Br,

Mahjooob

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HeinrichCohn
Nintex Employee
Nintex Employee

Re: email event on the workflow, the email is throw error

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Hi Mahjooob


 



Please have a looked at the Below KB which relates to your error
http://help.k2.com/kb002416


 



Did you try to install K2 5.1 Fix Pack one yet ?


 


 


Regards
Heinrich 


 

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Thabang
Apprentice

Re: email event on the workflow, the email is throw error

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Hi  Mahjooob


The error could be caused by using a text/memo field in an email subject from an Item Reference, smartObject, or Data field that contains  the encoding.


 


Please view the KB provided, it shows the same error, but with an older version of K2.


https://help.k2.com/support-services/kbt131972


 


 


In Addition Please try to remove the following, see Attached document.


 


NOTE: K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.


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