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SourceCode.Workflow.Common.EWS: Autodiscover Failure: The Exchange server is not available

  • 7 April 2022
  • 2 replies
  • 228 views

Hi Guys, our K2 (5.0) app is running without changes for quite sometimes (> years) and out of sudden we are having error on sending email notification. This happen on all email events and started in 31 Mar 2022.

 

The  error return is :

SourceCode.Workflow.Common.EWS: Autodiscover Failure: The Exchange server is not available, the password is or the e-mail

 

The email account is valid with correct password, and we wonder what causing the error. I have also run setup manager to check the configured EWS/URL setting and is valid and success as well. 

 

FYI -  when run the exchange test client (with exchange online ticked) - it show error on 

No matching Autodiscover DNS SRV records were found. 

 

Appreciate your input on this topic.

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Best answer by adithepo 7 April 2022, 11:59

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