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Saving a task serial number to a smart object

  • 27 January 2020
  • 2 replies
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I have a workflow where I save the workflow ID_TaskID so that I can complete the task via a separate form.
However sometimes the TaskID isn't the correct ID and when the end users are trying to complete the task via the separate form they do not get the proper serial number and can't complete the task.

I have this TaskID saved in a multi step running before the task.
Attached are screenshots of the workflow.
Is there potentially a better way to save a task ID/serial number?


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Best answer by Sunrise 28 January 2020, 08:23

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Good day NShouse


 


Please see the following article.


Code Fix: When a user in a group actions a task, the Activity Instance Destination ID changes in reports: https://help.k2.com/kb003423.


 


Best,


Sunrise

Hi Sunrise,

 

Thanks for the KB.

I do have FP32 currently installed and this issue is still occuring attached is a screenshot of our current version of K2 along with the information I am saving into the smart object.




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