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Release Task on K2 Five

  • 26 January 2018
  • 1 reply
  • 12 views
J

Hello,

 

We have a question about the task assignement on K2 Five and release option.

 

We tried that if we select the option resolve group to individuals, a task assigned to a role is available for all users in the role. If a user opens the task other users can also open the task and it only disapears if one of them finishes the task.

 

We tried to deselect this option, in this case if a user opens the task, the task disappears from other users inbox. Then we tried to release the task but this is only available for user ho has opened the task.

 

Is there a way to force tasks to disapear from other users in a role if its open but to come back to their tasklist if it's released?

 

Thanks in advance

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Best answer by jgua2418 26 January 2018, 09:55

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1 reply

J

Hi,

 

We found the configuration to do this. In Options you must select "Resolve Groups to Individuals" and "Only one response" available.

 

Doing that if a user in a role opens the task it disapears from other user worklist but, if he releases the task it appears again in all worklists.

 

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