Register New Service Instance: Returns 'Invalid WebService WSDL'

  • 17 September 2020
  • 2 replies
  • 36 views

Hi K2 Community Team,

 

We encountered an error, 'Invalid WebService WSDL', when we tried to register a new service instance using Endpoints WebService. We are able to access the WebService URL via Internet Explorer.

 

We have tried out resolution found in K2 Community, but it still returns the same error message, 'Invalid WebService WSDL'. https://community.k2.com/t5/General/VALIDATION-Invalid-Webservice-WSDL/td-p/99820

 

Appreciate for your assistance on this issue.

 

Thank you.


2 replies

Hi  @yuetmeng ,


 


What Service Authentication, Authentication Mode are you using? I have found an article that states "This error only occur when impersonate authentication is chosen in the ServiceInstance settings"


 


Troubleshooting steps:


Open the security property of the local account running the K2 service (C:UsersAppDataLocalTemp by default).


Ensure authenticated users have the following acces rights on the folder:


- Read


- Write


- Modify


 


It would be helpful if you could share your ServiceInstance Configuration for the Endpoints WebService that you are trying to register.


 


Kind regards,


Dian

Hi Dian,

 

We are using 'Static' as the Authenication Mode in the Service Instance Configuration using EndPoints WebService.

 

Thanks for sharing the article and troubleshooting steps, we verified that the authenicated users have the access rights (Read, Write, Modify) in the temp folder.

 

For the Service Instance Configuration, we kept all fields with its default value other than the Authenication Mode, User Account, Password, WebService URL.

 

Thank you.

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