Problems logging in K2 Mobile APP of IOS


My K2 Five Site is published using Reverse Proxy so that my mobile can access K2.

When I log in via Mobile App, error accours:Could not find the server name.But I can acess the following URLs using Safari on my mobile correctly:

https://server/autodiscover/autodiscover

https://server/k2api/api/user/current

https://server/k2api/api/worklistitem

https://server/K2api/api/category/Application%20Forms

https://server/workspace


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2 replies

Hi,


Regarding your error, "Could not find the server name". This can be because of Windows STS issuer URL is using HTTPS instead of HTTP.


 


To resolve this I suggest doing the following :


1. I changed your Windows STS issuer URL to use HTTP instead of HTTPS. This can be done by going to your K2 Management Page > Authentication > Claims > Issuer.


2. After that, I go to your Realm page in K2 Management, and add the HTTP realms to your environment, and map it to Windows STS.


 


 


For other related information, take a look at the documentation below:
https://help.k2.com/onlinehelp/k2mobile/userguide/current/default.htm#K2Mobile/Overview/K2MobileAppSecFAQ.htm?Highlight=%20self%20signed%20certificate



Kind Regards

Thanks JacoH, Currently my K2 Site Issuers is already http,and default http realm and audience is added automatically. Is there any other settings can cause this problem?

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