When trying to download the November 2020 Cumulative update from the page:
The link still references the old K2 community at the following URL:
Does anyone know the new location?
Hi @davidfox,
Here is the link for the November CU K2 Five (5.3) November 2020 Cumulative Update
Also, please ensure that you have the April 2020 CU before intalled (K2 Five (5.3) April 2020 Cumulative Update ) upgrading to the Novemeber CU as it might not work without the April CU.
You can also find CU's and fixpacks here: K2 Five Cumulative Updates and Fixpacks
Kind Regards
Prineel
@Prineel Thanks for the update; that has resolved the original issue.
However, your comment about updating to the April Cumulative update first has meant I have the same issue in another location. The link on the April page has the same issue. Can you let me know where I can get a copy of the April Cumulative update?
I have tried https://download.nintex.com/k2product/K2Five53Apr2020CumulativeUpdate.zip and that did not work.
Hi @davidfox,
I have deleted my previous post. I have just recieved word that there is a newer version of the K2 FIVE (5.3) April 2020 CU, however you will have to reach out to support to get it.
Kind Regards
Prineel
Prineel,
Until now, I have not needed to speak to K2 support since the move to Nintex.
Can you confirm how I contact K2 support?
Until now, I have not needed to speak to K2 support since the move to Nintex.
Can you confirm how I contact K2 support?
Hi @davidfox,
You can log a support ticket here:
https://www.nintex.com/customer-success/nintex-customer-support/
You can also use the Nntex Customer Central
Kind Regards
Prineel
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