K2 oData to Excel - Couldn't Connect Error

  • 18 October 2019
  • 2 replies
  • 8 views

Badge +10

I posted a while back about the need to have some advanced reports for my client and we went down the route of creating an oData Connection to Excel. (see attached)

 

In DEV it works no problems

In our other two environments we will get errors about - We couldn't connect to the data source. Please check your logon information or the tables aren't visible to select.
 

Each environment has their own files / own data sources and are set to authenticate with the user logged in.  No security - it's just a SmartObject populating a SQL Stored Procedure with data.

 

We've had to rebuild this report when the user needs it but obviously this isn't a good route. 

 

Any thoughts?  Suggestions?

 


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2 replies

Badge +15

Hi,


 


In your other environments, are your users using their AAD account to access K2? You will need some additional configurations if you are using AAD account to try to access K2. You can refer to this KB here for more information.


 

Badge +10

Believe all of the environments are set to use AAD Authentication but I'll have my K2 Admin verify the settings based on the article.

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