Tuff1
Novice

K2 Management Error Logs sorting issue

After upgrading from 5.2 to 5.3, our users are reporting that the sorting fuction on the Error logs appear to only sort alphabetically and not by date.

8652i22B9FC7D47BE4D1F.jpg

Any ideas if this is something that is configurable?

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6 Replies
lkimberly
Apprentice

Re: K2 Management Error Logs sorting issue

Hi  @Tuff 


 


I tested it on my 5.3 environment and it sorts correctly by date/time and not alphabetically (see below). Do you have any Fix Packs applied? 


 


8653i86F3823500559CF6.png


 


 


Cheers,


Kimberly 


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

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Dumisani
Apprentice

Re: K2 Management Error Logs sorting issue

Good day Tuff,

 

Have you also tried running a repair of your K2 5.3 installation?

 

You can run a repair from your K2 setup folder, however, the repair will remove any recently installed fix updates for 5.3 that you have installed so you will need to reinstall them again.  

 

Let us know if that helps or not as well.

 

Kind regards,

Dumisani

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Tuff1
Novice

Re: K2 Management Error Logs sorting issue

Attempted repair of 5.3 installation and re-applied FP41.  Issue still remains.  Working with K2 support on other issues that arose from upgrade.  Will update this thread when solution is found.

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kateV1
Apprentice

Re: K2 Management Error Logs sorting issue

Hi Tuff,


 


On which web browser does this issue occur ? 


 


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using the 'Mark as Solution', 'Kudo' andor ‘Me Too’ options.


 


Cheers,
Kate


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

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Tuff1
Novice

Re: K2 Management Error Logs sorting issue

This occurs on both IE and Chrome.  

8678i510A06B0AC0C3C0D.jpg

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Jean-Jacques
Rookie

Re: K2 Management Error Logs sorting issue

Hi All, 

 

I had the same issue. I am issue Instance ID / Workflow ID / Error ID to filter the error in the management site. 

 

Regards, 

JJ

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