I try to install K2 Five (5.4) to the server. After double click setup.exe file, it is throwing the error on the command line.
Unhandled Exception: System.Exception: Could not instantiate product model.
Exception occurred in file C:\xxxxxxx\K2 Five (5.4) (5.0005.1000.2)\Installation\Product.config ---> System.Security.Authentication.Authentication: The user name or password is incorrect.
----> System.DirectoryServices.DirectoryServicesCOMException: The user name or password is incorrect.
Solved! Go to Solution.
When I see the below error message, it's usually an indicator the account is not on the domain or the account comes from a subdomain. May I ask, is the account a domain user?
'System.DirectoryServices.DirectoryServicesCOMException: The user name or password is incorrect'
Domain account should run the Setup Manager
Thank you guys.
The error occurred when I logged in with '.\USER' and run the setup.exe.
From 'khanh' solution, I found that my server have been join the domain 'XXX.com'.
So I try to run the setup.exe with 'XXX\USER' and it works !!!!!.