I created a loop that use a reference to loop through and send an approval task to end users. Once the loop is completed, it sends a final email that all has approved. For testing purposes, I assigned all these tasks to myself.
The problem is that even though the loop has gone through all the records (and I did receive the final email), for some reason the loop start all over again. When I look at the workflow history, i see that it did reached the end, but then loop is still active. It just keep on looping. At loop no 4 is terminate the workflow. This is quite frustrating. It seems that K2 does not exit the loop!
Version: K2 five (5.3) with FP 43
Can you attach a screenshot of the design of your workflow on the loop ?
So we can have a better view on why this issue occurs
Can you try to run the below query and see if the instance from that workflow appears as the result
SELECT * FROM [Server].[ProcInst] where Status = 1
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I circumvented the problem by adding a loop index and then explictly test the loop index value (if 0 then redirect it to the end). I tested this and I get the expected results - though this is not an elegant solution. See the screenshot.
The reject branch goes to an End action. And yes, I only tested approvals.
I also looked in the Report of the workflow history. In the XML code I could see the reference having only 2 items, but I end up approving over 6 items. For some reason the loop does not quit even when the End has been reached. In the Data Audit section I also monitored the loop index variable: for the first run of the loop the index start with 1, but any consecutive loops start with the index 0 (and not 1).
I also tested the following: In the End action, you can select to end normally (default), or terminate the workflow immediately. When I select the latter, the update of the last SmartObject does not happen. So that is not a solution to my problem.