Prineel
Scout

Re: I am trying to acertain the value of two radio buttons classifd as Yes and No

Hi @jaswerl,

One last attempt, is the defualt value set as “Yes”, if so, set it to empty or none and try again. If not im not entirely sure how to repro your scenario fully, can you perhaps explain how the later/final step works?

 

Kind Regards

Prineel

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jaswerl
Novice

Re: I am trying to acertain the value of two radio buttons classifd as Yes and No

I’ll ty my best. This is a credit card authorization automation. The submitter fills out some personal details and then reads an agreement Then accepts or declines the agreement by selecting yes or no.

c9fb5c32-a8f7-45f8-8739-82df3dc68a87.png
Submission
Most often the use selects yes and the create smart object method saves the yes by dragging the radio button list to the Acceptance action property on the smart object.
The workflow goes to the manager for approval then goes to finance approval. Under certain business conditions, the finance department can send the form back to the submitter to verify they truly accept the agreement. At this point the radio button list is editable by the submitter. They are permitted to select no this time. If they select No I cannot save the no over the yes answer in the smart object. When the submitter resubmits, it goes back to finance for final approval or decline. Only the radio button still says Yes. I thing there needs to be some kind of action other than working the worklist item to change the data. But all actions go to the head of the rule block and there’s no way to execute an action in the middle of a rule block like when the submitter selects no.
I hope this helps.

 

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Prineel
Scout

Re: I am trying to acertain the value of two radio buttons classifd as Yes and No

Hi @jaswerl,

Im not sure how your workflows are set-up, but as a potential work around, when the form is sent back to verify, link the radio buttons to a user step (in your workflow, may need to create a new state) and then use the smart object method to save. Something like this:
 

36a0952f-d0c2-4c0c-a24c-c85e121998c4.png
3a5901e4-60f4-4c38-ac2c-8d2b59514229.png

 

I will try to do something like this tomorrow if i have time.

 

Kind Regards

Prineel

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