Environment field issue

  • 3 January 2020
  • 3 replies
  • 18 views
N

hI aLL,

 

I have an environment variable "smartforms runtime" whoch is present at the backend and K2 managment but it doesnt shpw up in smartform while configuring rule. Kindly help .Thanks in advance

3 replies

S

Hello  @naina, 


 


When you go to configure your rules, are you able to see other environment fields that have been configured on your server? There may be a chance that the field you are looking for is under a different sub-directory in the context browser.


 


Thanks, 


Samuel 

K
Userlevel 6
Badge +16

Hi naina,


 


Are there any permissions on the environment library? For example, navigate to Management site > Environment Library > Default environment > Security section and check for permissions. Just Like SamuelT said, the environment field might be in a different subcategory. Can you edit the 'smartforms runtime' field and let us know the field type? If it's set to Smartforms Runtime URL, then it should be in Smartforms Runtime URL category.


 

L
Userlevel 4
Badge +13

Hi  @naina ,


 


Another thing you could check is if a duplicate SmartForms Runtime URL field exists in K2 Management > Default Environment Library. If so, try removing the duplicate and see if that helps. 


 


Regards,


Kimberly 


 


K2 will not accept any liability for any issues arising from actions taken in respect of information provided by any forum member.

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