Current User values are not getting updated

  • 2 December 2019
  • 2 replies
  • 21 views

Hi All,

 

Can anyone let me know from where K2 is resolving the System Values --> Current User Values? 

 

I have a case where display name of a user has been changed in Active direcory (AD user SO is giving new name as output) but the value coming in System Values --> Current User --> Display Name is still the old name. So want to check the source of System Values --> Current User

 

Regards,

Madhu


2 replies

Good day madhu_hari


 


Please see the following.


“Refresh AD group in role”: https://community.k2.com/t5/K2-Five/Refresh-AD-group-in-role/td-p/108789.


 


Best,


Sunrise

Good day madhu_hari,


If you are on K2 5.2/5.3 I would like to suggest that you download and install the sync service engine  sync service which synchronizes identities from your Identity Provider (IdP), such as Active Directory and Azure Active Directory, to K2.


 


Please see the following documentation regarding the sync service engine to familiarize yourself with it: https://help.k2.com/onlinehelp/k2five/userguide/5.3/default.htm#ServiceBrokers/SyncService/Sync-Service.htm%3FTocPath%3DAdminister%7CK2%2520Management%7CIntegration%7CService%2520Types%7C_____2


3


https://help.k2.com/onlinehelp/k2five/userguide/5.2/default.htm#ServiceBrokers/SyncService/Sync-Service.htm#Sync


 


You can download the sync engine from here:


https://portal.k2.com/products/k2five5-3identityserviceoptin


Additional Information:


https://help.k2.com/kb003243


Also, please install the latest fix-pack on your environment.


 


Kind regards,


Dumisani

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